Download the Carebridge Caregiver App by scanning the QR code with your phone’s camera or clicking the button below. You can also head to your device’s app store, search for “Carebridge Caregiver”, and tap download.
Locate the email you received with your login information. It will have been sent to the email address you provided on your application. Next, open the app and do the following:
After logging in, you will see a list of appointments scheduled for the day. Find the one you are scheduled to work and click on it.
Once you have checked in and clicked on Submit, the ‘Observed Changes’ questions list appears. Once your visit is over, open the mobile app again to continue documenting.
After Observed Changes, you will see the Member’s ‘Care Plan.’ The Care Plan activities should be completed at the end of the visit before you check out. You can either Mark all Performed or choose each task individually and mark them either Performed, Skipped, or Member Refused.
If you choose to mark the tasks individually, you will need to mark each of them before being able to submit and continue. You can always update any individual responses before clicking Submit. You can also see the frequency for each task and track how many tasks have been completed.
After completing the Care Plan, you will see the Check-Out screen along with the completed Care Plan tasks and Observed Changes questions.
Need help? Always contact your local office first, but additional support is available:
CareBridge Support: 1-844-482-0256
Support Hours: Mon–Fri, 7 AM – 5 PM CST
Help Center: https://support.carebridgehealth.com
Nashville: (615) 835-2489
Murfreesboro: (615) 722-4220
Cookeville: (931) 452-4673
Chattanooga/Tri-Cities: (423) 206-2180
Knoxville: (865) 332-2550
Oneida: (423) 577-7010
